Steps to be followed after your consultation request
We will send you a questionnaire in regards to your health condition. Once it has been filled in detail, our medical team will be able to determine and assess a diagnosis as precise as possible.
We need you as a patient to collect every medical record or recent diagnostic tests (blood tests, X-rays, scans, MRI, bone scans, etc.) you have been performed. We suggest sending photocopies and keeping the originals. We may need some diagnostic test you have not taken yet; in this case, we would make a prescription for you so that you can send us the results as soon as possible.
If it may proceed, it is possible to receive these reports and tests through digital delivery systems (e-mail, dropbox, wetransfer and other programs that allow us to receive high-resolution images that cannot be sent by conventional e-mail). This way it becomes fast and in addition it is free or has a reduced cost. Furthermore, we avoid the risk of your tests getting physically lost somewhere. When this is not feasible, we will coordinate the pick up of your medical records and tests by courier service at any direction you provide us with.
You can request this service as it follows:
- On the telephone: (+34) 915104400 or if you prefer, give us your number and we will call you back
Read terms and conditions for the medical second opinion consultation service here. If you accept, please, print and sign this document and send it back to this email address.